sojuslot Privacy Policy
This page describes what we collect when you use sojuslot and how we keep that data protected. When you create an account, deposit funds, or place entries on our sports markets, casino games, or slot offerings, we collect personal information necessary to verify your identity, process payments, and settle your entries fairly.
Our sojuslot privacy practices comply with applicable data protection laws. We encrypt all sensitive data, restrict access to authorised personnel, and never sell your information to third parties without your explicit consent. You have the right to access, correct, or request deletion of your personal data at any time.
This policy explains what information we collect, how we use it, who we share it with, how long we retain it, and what rights you have regarding your data on sojuslot.
What data we collect on sojuslot
We collect different types of data depending on how you use our sojuslot platform. When you register an account, we collect your real name, email address, phone number, and residential address. We use this information to create and verify your account, communicate with you, and comply with Know Your Customer (KYC) regulations.
When you fund your sojuslot account, we collect payment information including the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet) and transaction amounts. For KYC verification, we also request government-issued identification (Indonesian KTP, passport, or driver's license), proof of residence dated within three months, and a selfie.
As you use sojuslot, we log your activity: which games you play, which sports markets you enter, your entry history, settlement records, and your account balance. We also collect technical data: your IP address, device type, browser version, and access timestamps. This data helps us detect fraud, improve our platform, and provide customer support.
We do not deliberately collect sensitive personal information (such as medical data, biometric data beyond your KYC selfie, or financial account details beyond payment tokens). However, if you voluntarily include such information in communications with our support team, we treat it as confidential and use it only to resolve your query.
How our sojuslot platform uses your data
We use your personal data for several core purposes. Account verification: we use your name, email, phone, and address to create and maintain your sojuslot account and confirm that you are who you claim to be. Payment processing: we use your payment method information to process deposits and withdrawals through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank channels.
KYC compliance: we use your government ID, proof of residence, and selfie to verify your identity before you can withdraw funds. This protects both you and sojuslot from fraud and money laundering. Settlement and account management: we log all your entries, stakes, and outcomes to calculate winnings, track your balance, and resolve disputes.
Customer support: if you contact our sojuslot support team, we use your name, email, phone, and account history to assist you. Communication: we send you transactional emails (deposit confirmations, withdrawal status, entry settlements) and occasional marketing emails about promotions or new offerings. You can opt out of marketing emails at any time through your sojuslot account.
Fraud prevention and security: we analyse your activity for suspicious patterns (multiple accounts, unusual deposit/withdrawal cycles, or entries inconsistent with your history) and may hold your account or request additional verification if we detect risk. Legal compliance: we retain records to comply with anti-money-laundering, counter-terrorism financing, and gambling regulation obligations.
Who we share your data with on sojuslot
Our sojuslot platform shares your personal data only with third parties necessary to operate our service. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process transactions. These partners are contractually obligated to protect your data.
KYC verification providers: we may use third-party identity verification services to scan and validate your government ID and confirm document authenticity. These services are bound by strict confidentiality agreements.
Hosting providers: our sojuslot servers and databases are hosted by cloud providers. Your data is encrypted, and these providers cannot access it without our encryption keys. We use industry-standard hosting with data centres in secure jurisdictions.
Legal authorities: if we receive a court order or legal subpoena, we may be compelled to share data with government agencies, law enforcement, or regulators. We notify you of such requests unless prohibited by law. We never voluntarily sell your data to third parties for marketing purposes.
International data transfers on sojuslot
Our sojuslot servers and data partners may be located outside Indonesia. When your data is transferred internationally, we ensure it remains encrypted in transit and at rest. Transfers comply with applicable data protection laws, including standard contractual clauses or adequacy determinations where required.
By using sojuslot, you acknowledge that your data may be processed in jurisdictions with different privacy laws than Indonesia. However, we apply Indonesian privacy standards to all data regardless of where it is processed.
Cookies and tracking on sojuslot
Our sojuslot platform uses cookies to remember your login status, language preference, and account settings. These cookies expire after 30 days of inactivity or when you log out. We also use analytics cookies to track how members use our platform—which sports you follow, which games you play, how long you spend on each section.
We use this analytics data to improve sojuslot user experience, identify popular sports (Liga 1, Piala AFF, Champions League) and games, and troubleshoot technical issues. We do not sell analytics data to third parties. You can disable cookies in your browser settings, though this may affect sojuslot functionality.
We do not use tracking pixels or cross-site tracking. Our sojuslot analytics remain internal and are not shared with external advertisers.
We at sojuslot treat your personal data as a trust asset, encrypting it, restricting access, and never selling it without your explicit consent.
Your rights on sojuslot
You have several rights regarding your personal data on sojuslot. Right to access: you can request a copy of all data we hold about you. We provide this free of charge within 30 days of your request through your sojuslot account or by contacting support.
Right to correction: if your data is inaccurate or incomplete, you can update it directly in your sojuslot account settings or request our help. Right to deletion: you can request that we delete your personal data, subject to legal retention obligations. If you delete your account, we securely delete your personal information except where required by law to retain transaction records.
Right to object: if we process your data for marketing purposes, you can opt out by adjusting your email preferences in your sojuslot account or by contacting support. Right to data portability: you can request your data in a standard, machine-readable format to transfer to another service.
To exercise any of these rights, contact our sojuslot support team with your request and member ID. We respond within 30 days.
How we secure your data on sojuslot
We protect your personal data using industry-standard encryption and security practices. All communications between your device and our sojuslot servers are encrypted using SSL/TLS (minimum version 1.2). Your passwords are hashed using bcrypt; we cannot view or recover plaintext passwords even if our database is breached.
Payment information is tokenized: we store secure tokens, not your actual account numbers. Access to personal data is restricted to authorised sojuslot staff who require multi-factor authentication to log in. We conduct quarterly security audits and penetration testing to identify vulnerabilities.
Despite our security measures, no system is non-specific info secure. If we detect a data breach affecting your sojuslot account, we notify you via email within 72 hours and explain the steps you should take.
Children and sojuslot
Our sojuslot platform is not intended for individuals under 18 years old. We do not knowingly collect data from minors. If we discover that an account holder is under 18, we immediately close the account and refund any balance to the payment method used for deposits.
Parents or guardians who believe a minor has created a sojuslot account should contact our support team immediately.
Changes to our sojuslot privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes are communicated to you via email at least 14 days before they take effect. Your continued use of sojuslot after the effective date of changes constitutes your acceptance of the updated policy.
If you do not agree with updated privacy terms, you can close your account and request withdrawal of your balance without penalty.
Contact our sojuslot data protection team
If you have questions about this privacy policy, want to exercise your data rights, or believe we have mishandled your personal information, contact our sojuslot support team through your account dashboard. Our English-language team responds during Jakarta business hours (08:00–16:00 Monday–Friday).
Members based in Jakarta, Surabaya, Bandung, and Medan may also request to speak with our data protection officer by submitting a formal request through support.
We are committed to protecting your privacy and responding transparently to your concerns about how sojuslot handles your personal data.
Specific sojuslot data practices
Our sojuslot platform processes different categories of data with varying legal bases. Personal identifiers (name, email, phone, address) are processed under contract (to provide our services) and legal obligation (KYC/AML compliance). Payment information is processed under contract to execute deposits and withdrawals. Activity data is processed under our legitimate interest in fraud prevention and service improvement.
For marketing communications, we process your email address under consent. You can withdraw this consent at any time by opting out through your sojuslot account settings or by clicking the unsubscribe link in any marketing email.
Geographic data (IP address, jurisdiction) is processed to enforce jurisdiction-restricted access. Our sojuslot platform does not operate in all countries; we use your IP and registration location to ensure you are in a supported jurisdiction where our services are lawful.
Our sojuslot data retention schedule
We retain different data for different periods based on purpose and legal requirements. Account information (name, email, address) is retained for the duration of your sojuslot account plus five years after closure for regulatory compliance. Payment records are retained for five years under anti-money-laundering law.
Activity logs (entries, stakes, outcomes) are retained for five years. KYC documents (ID scans, proofs of residence) are deleted after three years if your account remains inactive, or upon account closure. Cookies are retained for 30 days or until you clear them. Marketing preferences are retained until you opt out.
We securely delete data at the end of its retention period using cryptographic erasure or physical destruction of storage media.
Summary of our sojuslot privacy commitment
We collect minimal data necessary to verify your identity, process payments, and settle your entries fairly. We encrypt all data, restrict access to authorised staff, and never sell information to third parties without consent. You have rights to access, correct, or delete your data.
Our sojuslot platform complies with data protection laws and conducts regular security audits. If you have questions or concerns about how we handle your personal information, contact our support team.
Your privacy is fundamental to our relationship with you on sojuslot.